Company

Shiawasedo Inc. is a Japanese company established in 2007 in Kobe—one of the biggest ports and one of the major centers of international commerce in Japan. Shiawasedo can be literally translated as «The House of Happiness». Company name and logo come from the combination of two Japanese words: 幸 (shiawase—«happiness») and 堂 (dō—«house», «hall», «temple»). Company logo originates from elements of these two characters which are inscribed into a circle that refers to hinomaru—the image of the rising sun and Japan's national symbol.

Corporate Profile

Legal Name/Company Name株式会社しあわせ堂
Year of foundation2007
Capital100M JPY
AddressKoyochonaka 1-14, Higashinada-ku, Kobe, Japan, 658-0032
Telephone

+81-78-954-7001

Hours 9:00—18:00 JST (excluding weekends and holidays)
Emailsupport@my-special-summus.com
URL

www.shiawasedo.co.jp

www.my-special-summus.com
BankThe Amagasaki Shinkin Bank, The Senshu Ikeda Bank, Sumitomo Mitsui Banking Corporation
Business descriptionManufacturing of cosmetic products
Head of OperationsArtur Shomakhov
Additional fees
  • Shipping cost: ~¥2000 (standard shipping); ~¥6000 (expedited shipping) per box.
    Shipping cost depends on the delivery country and local carriers prices.
  • Non-standard shipping on client's request.
  • Repacking on client's request.
Exchanges & Returns Policy

Usually, goods can be returned or exchanged within 7 days of receiving your order, providing the product(s) have not been opened or used. In case of return, customer pays shipping fee. Some items can not be returned or exchanged. The company may refuse to refund or exchange goods.

In some countries customs duty may be charged. Customs duty is not included in a product’s price or a shipping fee. Customs duty has to be paid by client, therefore, before making the order, we suggest that you specify the amount, which can be imported duty-free.

Delivery times

We start proceeding order, as soon as we receive payment confirmation.

Goods available in stock are shipped within 3 days (in case of unexpected trouble or shipping congestion, a shipment may be delayed). Goods that are out of stock will be shipped within 30 days.

However, we may cancel shipment, regardless of customer’s request, if shipping within 30 days is impossible. Before the goods are shipped, customer can cancel an order. This rule doesn’t apply to special orders.

Accepted payment methods
  • Credit card
  • PayPal
Payment period
  • Credit card: immediately.
  • PayPal: payment via PayPal transfer must be made within 3 days after the order. The order will be proceeded, when we receive payment confirmation.
PriceThe price is indicated on a product’s page and includes Japanese consumption tax.